Privacy Policy

Last updated: October 13, 2025

1. Who We Are

This website, Rainvoice AI (www.rainvoiceai.com), is owned and operated by Roman Bass, a sole proprietor based in Vancouver, British Columbia, Canada.

If you have any questions about this Privacy Policy or how your information is handled, you can reach me at:

📧 roman.b@rainvoiceai.com

2. What Information We Collect

We collect information in two main ways:

a. Information You Provide Directly

When you interact with our chatbot, voice assistant, or any other forms on our site, we may collect:

  • Your name or nickname (if you share it)

  • Your messages or voice input

  • Your email address (if you choose to share it)

  • Any other information you voluntarily provide

b. Information Collected Automatically

When you visit the site or use the chat/voice assistant, we automatically collect some technical information, such as:

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • Referring website or link

  • Date and time of visit

This information helps us understand how people use the site, detect problems, and improve our services.

3. How We Use Your Information

We use the collected information to:

  • Provide and improve the chat and voice services

  • Respond to your questions or requests

  • Understand how visitors use the website (analytics)

  • Improve website functionality and user experience

  • Send occasional updates or newsletters (only if you subscribe)

  • Detect and prevent fraud or misuse

4. Cookies and Tracking Technologies

Rainvoice AI uses cookies and similar technologies to:

  • Maintain basic website functions

  • Remember visitor preferences

  • Analyze traffic and performance (via Google Analytics or similar tools)

We do not use cookies for advertising or cross-site tracking at this time.

Note: You can disable cookies through your browser settings, but some parts of the site may not function properly.

5. Chat and Voice Data

Our custom chat and voice assistant may store conversation logs and technical identifiers (like IP and user agent) to recognize returning users and improve responses.

We keep these logs only as long as needed to:

  • Improve AI understanding and support quality

  • Review and debug the system

  • Comply with legal or security requirements

We do not sell, rent, or share chat transcripts with third parties for marketing.

6. Data Sharing

We may share data only with:

  • Service providers (like hosting, analytics, or email delivery)

  • Legal authorities if required by law

  • Email providers if you subscribe to updates

We never sell or rent your personal information.

7. Email Communications (Future Use)

If you subscribe to updates or marketing emails, we will:

  • Send you relevant news or product updates

  • Always include an unsubscribe link

  • Respect your preferences and never spam

8. Your Rights and Choices

Depending on where you live (e.g., Canada, California, or other U.S. states), you may have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Opt out of data sharing for marketing

  • Withdraw consent at any time

To make a request, email roman.b@rainvoiceai.com.

9. Data Storage and Security

Your data is stored securely on servers located in North America.

We take reasonable steps to protect it from unauthorized access, alteration, or disclosure.

10. Children's Privacy

Rainvoice AI is not intended for children under 13 years of age. We do not knowingly collect personal information from minors.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new "Last updated" date. Significant updates may be announced on the homepage.

12. Contact

If you have questions, complaints, or requests about your personal data, contact:

Roman Bass
📧 roman.b@rainvoiceai.com
📍 Vancouver, BC, Canada